Routine and standardization in global software development

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningfagfællebedømt

We present an ethnographic field study of a distributed software development team following the Scrum methodology. During a two-week period, we observed from both sites the collaboration between a Danish software company off-shoring part of their development to an Indian solution provider. Collaboration by its very definition is based on the notion of dependency in work between multiple people. Articulation work is the extra work required to handle these dependencies. In a globally distributed team, managing these dependencies is exacerbated due to the distances of time, space, and culture. To broaden our understanding of dependencies in a global context and how they influence work practices, we made them the focus of our analysis. The main contributions of this paper are (i) an empirical account of the dependencies that are part of the collaborative work in a global software development team, (ii) a discussion of the interlinked properties of dependencies, and (iii) an explanation of how the practices of standardization and routine are developed and used to manage these dependencies.

OriginalsprogEngelsk
TitelGROUP 2014 - Proceedings of the 18th ACM International Conference on Supporting Group Work
Antal sider12
ForlagAssociation for Computing Machinery, Inc
Publikationsdato9 nov. 2014
Sider12-23
ISBN (Elektronisk)9781450330435
DOI
StatusUdgivet - 9 nov. 2014
Eksternt udgivetJa
Begivenhed18th ACM International Conference on Supporting Group Work, GROUP 2014 - Sanibel Island, USA
Varighed: 9 nov. 201412 nov. 2014

Konference

Konference18th ACM International Conference on Supporting Group Work, GROUP 2014
LandUSA
BySanibel Island
Periode09/11/201412/11/2014
SponsorACM SIGCHI, Microsoft Research
NavnProceedings of the International ACM SIGGROUP Conference on Supporting Group Work

Bibliografisk note

Publisher Copyright:
Copyright © 2014 ACM.

ID: 285805301