Non-Universal Usability? A Survey of How Usability Is Understood by Chinese and Danish Users

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningfagfællebedømt

Most research assumes that usability is understood similarly by users in different cultures, implying that the notion of usability, its aspects, and their interrelations are constant across cultures. The present study shows that this is not the case for a sample of 412 users from China and Denmark, who differ in how they understand and prioritize different aspects of usability. Chinese users appear to be more concerned with visual appearance, satisfaction, and fun than Danish users; Danish users prioritize effectiveness, efficiency, and lack of frustration higher than Chinese users. The results suggest that culture influences perceptions of usability. We discuss implications for usability research and for usability practice.
OriginalsprogEngelsk
TitelProceedings of the 27th international conference on Human factors in computing systems
Antal sider10
ForlagAssociation for Computing Machinery
Publikationsdato2009
Sider41-50
ISBN (Trykt)978-1-60558-246-7
DOI
StatusUdgivet - 2009
BegivenhedConference on Human Factors in Computing Systems (CHI 2009) - Boston, USA
Varighed: 4 apr. 20099 apr. 2009
Konferencens nummer: 27

Konference

KonferenceConference on Human Factors in Computing Systems (CHI 2009)
Nummer27
LandUSA
ByBoston
Periode04/04/200909/04/2009

ID: 12681766